Your Rights
Stop Receiving Messages
We make it easy to stop. No forms, no hoops.
Option 1 — Reply STOP (fastest)
Reply STOP to any text message you have received from a Crisp-powered business. Your number is removed immediately and automatically. No further messages will be sent.
This works on all Canadian carriers. The opt-out is permanent and instant.
Option 2 — Email us
If you cannot reply directly, email inquire@crispservices.ca with the following:
- Your phone number (the one receiving messages)
- The name of the business you received messages from, if known
We process email opt-out requests within one business day.
What happens after you opt out:
- Your number is immediately blocked from all future automated messages from that business.
- Your opt-out is recorded and kept permanently so it is honoured even if the system changes.
- We do not send a confirmation text unless you request one, to avoid sending an unwanted message.
- Opting out does not affect any existing service or appointment you may have with the business.
If you believe you received a message without your consent, please email us at inquire@crispservices.ca. We take this seriously and will investigate within 5 business days. You may also file a complaint with the CRTC at fightspam.gc.ca.